FAQS

1. How long will it take me to get my order?

• Other products will be packed and dispatched weekly.
• Our courier partner will deliver nationwide within 2 - 5 working days (depending on your location).
• Custom orders take a minimum of 12 working days - this will be liaised directly with the client and progress will be shared weekly.

2. How much does delivery cost?

• We deliver nationwide at a standard rate of R150.00 if you are in an outlying area please select this option R250.00. The Courier Guy will be delivering your parcel. 

3. Can I deliver as a gift?

• Yes absolutely, you are welcome to send direct gifts. We would love to write a personal note from 'you'.

4. How can we chat? 

• Feel free to chat with us via phone (072 038 3227) or by email ( our preferred method of communication). We also have DM on Instagram but this takes a few days to respond.

5. Can you make me a custom dress in one of your styles?

• Of course we can, we LOVE doing this for our clients.  We will communicate via whatsapp and email, select the perfect fabric for you, and then get onto the production process. Please note fabric choices may adjust standard garment price. 
• We custom make for flower girls, birthdays, and other special events. 
• we highly advice to contact us sooner rather than later and the process for a custom dress can take up to a month.

6. Sizing help!!

• Have a look at our Sizing Guidance page for more details. Please contact us if you have any doubts when ordering.